Privacy Policy

Data protection

Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

I. General
1. Responsible unit for data protection
The responsible unit for data protection is
byRavn ApS ApS
Storedamvej 20
DK-6640 Lunderskov
Denmark
If you have any questions about data protection, you can contact us at
Telephone +45 60 10 82 97
Email byravn[at]byravn.com

When personal data is collected via our website, we ensure that it always happens by giving your express consent, so that you are informed about exactly what information is collected and why.

Collection of data

What personal data do we collect and for what purposes?

When you make a purchase via our website, we collect information about you, e.g. name, address, e-mail address and telephone number, which enables us to send your order to you and which we need in the event of a return.
When you visit our webshop, we automatically collect information about you (cookies), e.g. which browser you use, search terms and the like, in order to make the user experience better for you and carry out targeted marketing.
You have the option to sign up for our newsletter, where we will send you news, tips, campaigns and the like. You can unsubscribe from our newsletter again at any time.
If you participate in our competitions on social media, we will subsequently target relevant marketing to you.
If you contact us via our contact form, email, chat function on Facebook or otherwise, we will of course reply, but will not use your information for anything else.
Personal data is collected so that we can fulfill our agreement with you, improve the user experience on the webshop and offer you relevant marketing.

Use of data processors

Information provided via our webshop is not sold on to third parties and we do not register any personally sensitive information.

We pass on information to external companies when necessary, in order to comply with the agreement entered into - for example, we pass on your contact details to our shipping company so that they can deliver your order. The freight company is one of our data processors (other examples are our financial system and marketing supplier), which, according to our concrete and purpose-limited instructions, processes the data for which we are data controllers.

The data processors may not use the data for any purpose other than fulfilling the agreement with us, and they are subject to confidentiality.

Some of our data processors are outside the EU. Third-country transfers are secured through certifications, such as the EU-US Privacy Shield agreement, which ensures orderly conditions when personal data is transferred from the EU to the US.

Your rights

You have the right at all times to:

Find out which personal data we have registered about you
Get incorrect, incomplete or irrelevant personal data corrected
Request to have all personal data we have registered about you deleted
Request that the processing of personal data be limited to specific purposes
Have your data transferred to a third party
Object to otherwise lawful processing of your personal data
Complaint to the national data supervisory authority.
Deletion of personal data

Personal information is registered with byRavn ApS and stored for five years, after which the information is deleted.

Security

We fully respect all requests for confidentiality of personal data that you give on our webshop. Furthermore, we are aware of the need for appropriate protection and proper processing of your personal data. We register and process personal data in accordance with the regulations applicable at any time. Only employees who have a real need to access your personal data to perform their work have access to it.

The data controller at www.byRavn.com is:

byRavn ApS

Storedamvej 20

6640 Lunderskov

CVR no.: 38 17 99 18

We are entitled to make changes to this personal data policy at any time.

Cookie declaration

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Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary to ensure the provision of the service you have expressly requested to use. For all other types of cookies, we must obtain your consent.

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You can change or withdraw your consent from the Cookie Declaration on our website at any time.

Find out more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please provide your consent ID and date when contacting us regarding your consent.

Your consent applies to the following domains: www.byravn.com

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